Delivery times, shipping costs, and right of withdrawal.

All orders as shipped as soon as possible. 

We have all the products you can find on our homepage in stock. The shipping is done using Post Danmark, DPD or FedEx. 

Shipping by Post Danmark is done using package collection, which is typically 59,- individual products can be as much as 99,- due to the size. Furthermore, PostDanmark has a surcharge on mail collection and the like. If you are not home to receive the package, you can pick it up at the post office. You also have the option of having it delivered to your workplace, remember to write down a delivery address when you order. 

Hammock stands and large goods are send with DPD and the price is usually between 169-199,-

IInternational shipping is primarily done by FedEx and you will usually receive the packages within a week. The price is 169-199,- If you have questions about global shipping please write us at tropical@sol.dk, and we will help you. 
All packages have a Track & Trace number. 

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Costumers have a 14 days right of withdrawal, starting the day they receive their product. If you choose to regret a purchase, just return the goods in the same condition and quantity as when you received it. When the goods are returned and approved, the purchase price is returned to your account within a few days. The shipping costs of the return are paid by the customer. For practical details check "Reclamation and return of goods".

It is not a requirement but the expedition will be quicker if adequate information is in the package - for example, a copy of the order confirmation, registration number and an account number of the bank account to which the reimbursement may be made out to, copies of any previous correspondence, etc. In case of agreed discounts, returned merchandise or prepaid items that are canceled before shipment, there must be a full or partial refund of the purchase price. Repayment is usually always by bank transfer and Hængekøje Butikken therefore need information about registration and account number for your bank account. This information is not sensitive, and may be disclosed in an email or other traditional correspondence.

If you buy our products as a gift withdrawal is not a problem. Just write down the day the gift will be given in the note field. If a product is going to be returned or substituted always refer to the order number.